Returns & Exchanges
At Overherd, we want you to love your plant-based milk experience, which is why we offer a 30-day satisfaction guarantee on your first order. If our oat milk powder doesn't meet your expectations, we are committed to making it right through a refund or replacement.
Return Process
- 1.Contact Support
Email our team at [email protected] with your order number and the reason for your return request within 30 days of delivery.
- 2.Review Eligibility
Our team will review your request; please note that for safety and hygiene reasons, food products must generally be unopened unless covered by our taste guarantee.
- 3.Ship Item Back
If a return is required, we will provide you with a return shipping label and instructions on how to securely package your items for transit.
- 4.Receive Refund
Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.
